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Extremely kind and understanding

Story from nhs.uk

"Extremely kind and understanding"

About: Kettering General Hospital

My mother visited the cardiac unit for an initial consultation. She was extremely anxious, but the reception and nursing staff were extremely kind and understanding, and took excellent care of her, and immediately put her at her ease. She's still undergoing further checks, but so far the quality of care cannot be faulted.

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Responses

Response from Kettering General Hospital 7 years ago
Kettering General Hospital

Submitted on 18/10/2016 at 18:29
Published on nhs.uk on 19/10/2016 at 02:30

Thank you for providing positive feedback regarding your mother's recent experience at Kettering General Hospital.

Such feedback is valuable and rewarding for our teams and I will certainly share your comments with our medical and nursing staff.

Thank you for taking the time to share your praise for staff and services at Kettering General Hospital and we wish your mother well in her ongoing tests/treatment.

Kind regards

Sarah Knight

Associate General Manager - Cardiology

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