About: Basingstoke and North Hampshire Hospital

Very dissapointing visit, had been reffered by a GP to early pregnancy unit as an emergency case to be seen at 14:20, had been informed by a care assistant that they don't do scanning which GP requested. Finally got seen after 6PM. I wish there was a choice for a private emergency services, especially for pregnant women. Charge nurse and doctors were very polite and professional but it felt like that they couldn't been bothered to carry out any medical investigation.

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Response from Basingstoke and North Hampshire Hospital

Thank you for your feedback regarding our early pregnancy service. I am sorry that your visit did not meet the high standards we aim to provide. I have shared your comments with the clinical leaders, however, if you wish to discuss your individual circumstances further, please contact our customer care team on 01256 486766 or email customercare@hhft.nhs.uk.

Mary Edwards, chief executive