"The kindness and consideration I was given was wonderful"

About: Crosshouse Hospital

(as the patient),

First of all I would like to thank everybody who looked after me on the afternoon I was in the department. The kindness and consideration I was given was wonderful, so reassuring and helpful. I hope I do not have to return but if I do I will have no hesitation in coming. I cannot thank all of the staff for their kindness to me.

Many thanks again.

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Dear Banjo118,

Thank you for getting in touch on Patient Opinion. I will be pleased to pass this to the team so they also appreciate your feelings about your care. I may be wrong, but I think you may have been in the Combined Assessment Unit so that is where I will send it.

I hope you are well now,

Best wishes,


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