About: Crosshouse Hospital Crosshouse Hospital Kilmarnock KA2 0BE
Posted by Magenta (as ),
Patient discharged at 10am- asked to return to the ward after 2. 30pm to collect medication and was advised that the last the last pharmacy run was 5. 30pm.
Contacted ward at 2. 30pm - no meds. Arrived at ward at 6. 30pm to be advised that the meds were not available. Unable to find them then advised that they were not delivered! Waiting in ward until 7. 45pm to have authorisation from doctor to dispense from ward. Unable to wait due to anxiety and transportation issues.
Patient therefore without 14 tablets between leaving the ward at 10am and this morning.
Patient contacted ward and advised that he would attend at 11am this morning to collect meds. He advised at that point that if they were unavailable on arrival that he would be making a formal complaint.