"Let's Talk Hull - treatment of my Anxiety"

About: City Health Care Partnership CIC

(as the patient),

Over a couple years my heavy workload and nature of the work almost 24/7 caused me stress and anxiety, I never realised as it built and then it hit my like a brick wall, one day I just could not get out to work. I turned into some one I did not know, everything felt dark, trapped and alone, every thought was negative, I changed my appearance in order to hide. I went to my GP who advised me to contact Let's Talk, within 3 days I met them for an initial assessment, they advised to undertake a stress control group course. I found this extremely helpful, I immediately realised I was not well and why, I also recognised so many people from all walks of life are effected by anxiety. The course was over 4 weeks, you were presented with information from staff and provided with information to take home, you did not have to stand up or explain your condition in anyway, I attended without feeling intimidated.

I then received another review after four weeks and they offered one to one CBT as I was diagnosed with anxiety and depression. I then attended 14 weekly sessions.

My Psychological Wellbeing Practitioner was Emma, together we broke down why I felt the way I did and the trigger points of the anxiety, then week by week I achieved steps to rebuild myself and life, I learnt the trigger to my problem and techniques to cope with this, such as valued living with family and friends, in addition ways to cope with pressure when back at work.

my old self came back over the 3 month period, I literally felt a new person and understood what happened to me, and more importantly I have the tools to recognize if I start to feel that way again and how to deal with it to ensure I keep on top of the situation. Emma was fantastic, listened so well and gave such positive and accurate information to ensure my wellbeing. The response to my condition was immediate, I feel very lucky this service was available so quick, I am genuinely concerned it takes so long for some services in other parts of the country to respond, I can imagine the consequences could be very serious if delay in treatment was slow.

For me, Let's Talk and Emma were life changing, so thanks for everything.

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Response from City Health Care Partnership CIC

Dear Magnuml,

Thank you so much for taking the time to tell us about your experience. It's wonderful to hear that Let's Talk has made such a positive difference to your life and I will feed your comments back to Emma and the rest of the team.

With very best wishes,

Dawn Barnes, operational service manager

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