This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"No Scan, No treatment"

About: Charing Cross Hospital

My brother attended A&E this morning with ?acute renal colic. He was seen by a Dr who diagnosed kidney stones without a CT scan or X-ray ( must have X-ray vision!) prescribed codine and advised to limit fluid intake!!!

To say I am both shocked and appalled by treatment received is an understatement. Imperial can look forward to a complaint.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Charing Cross Hospital 7 years ago
Charing Cross Hospital
Submitted on 09/08/2016 at 10:37
Published on nhs.uk on 10/08/2016 at 02:31


Imperial College Healthcare NHS Trust is very concerned about your feedback posted on NHS Choices and wishes to sincerely apologise to you and your brother for the experience you had in the Accident & Emergency Department at Charing Cross Hospital.

Patient Advice and Liaison Service (PALS) has passed on your comments to the relevant service managers.

We would like to encourage you to contact PALS on either 0203 313 0088 or email pals@imperial.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k