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Care at Monkland hospital

Posted By Rossibarr

"Care at Monkland hospital"

About: University Hospital Monklands / Emergency Department University Hospital Monklands / Pre Admission Assessment

(as the patient),

I was sent to Monkland a&e by the out of hours doctor with an unknown abdominal problem. From the first moment in the hospital the caring attitude of the staff was fantastic. Having previously experienced care in hospitals in the south of England I could see a contrast in the approach. I was transfered to ward 4 and the same attitudes were present.

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Responses

Response from Morag McGhee, Deputy Chief Nurse, University Hospital Monklands, NHS Lanarkshire 7 years ago
Morag McGhee
Deputy Chief Nurse, University Hospital Monklands,
NHS Lanarkshire

Submitted on 08/08/2016 at 16:48
Published on Care Opinion on 09/08/2016 at 09:48

picture of Morag McGhee

Dear Rossibarr

Thank you very much for getting in touch and for your comments in relation to the treatment you received whithin the Emergency Department at Monklands General Hospital. It is always nice to get positive feedback and I will ensure this will be shared with the staff.

Thank you once again and Best Wishes

Morag

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Response from Ruth Thompson, Chief of Nursing Services, Monklands Hospital, NHS Lanarkshire 7 years ago
Ruth Thompson
Chief of Nursing Services, Monklands Hospital,
NHS Lanarkshire

Submitted on 08/08/2016 at 16:55
Published on Care Opinion on 09/08/2016 at 09:48

picture of Ruth Thompson

Dear Rossibarr

Thank you for taking the time to post your experience of both the ED and ward 4 of Monklands Hospital. I am delighted your experience was so positive and I will share your posting with the teams.

I hope you are recovering from your abdominal complaint.

Kind regards

Ruth

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Response from Karen Phillips, Senior Nurse, Surgical and Critical Care, University Hospital Hairmyres, NHS Lanarkshire 7 years ago
Karen Phillips
Senior Nurse, Surgical and Critical Care, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 09/08/2016 at 12:07
Published on Care Opinion at 13:31

picture of Karen Phillips

Dear Rossibar,

Thank you for your positive comments around your experience within Monklands Hospital and Ward 4. I will have pleasure in sharing your posting with the staff in the Ward.

Hope you are recovering well.

Kind Regards

Karen

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