"Delay in discharge"

About: Derriford Hospital

Although overall we were happy with our daughter's stay at Derriford, we had to wait two and a half hours for her medication to be brought to the Wildgoose ward so she could go home.

During this time she just waited, fully dressed and keen to go home. This is very poor and needs looking at

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Response from Claire Jukes, Patient Experience Support, Plymouth Hospitals NHS Trust

picture of Claire Jukes

Thank you for taking the time to share your experiences with us. I was very sorry to read of the delays caused to your daughters discharge medication. I have asked the ward team to look into these issues and when I have received their response back I will respond back to you.

In the meantime if you would like to get in touch with me please email me at claire.jukes@nhs.net.

With best wishes

Claire Jukes

Patient Services Support Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful