"Brilliant hospital!"

I have nothing but praise for the West Midd. My elderly mother was admitted to the a&e dept. yesterday and I would like to thank all the nurses, doctors and porters for the way they looked after her after splitting her head open after a fall. They were so friendly and caring and made us both feel at ease. Nothing was too much trouble for them even though they were very busy with a constant stream of patients. I would like to say a special thank you to one of the porters. They kept coming back to our cubicle to check on my mum, and when she was discharged, they wheeled her to my car and helped her in.

They made such a difference to our visit - thank you!