The consultation was and hour later than the appointment. Maybe some effort on sorting that instead of reminder texts and letters might be an area for focus on improvement. following an adverse reaction I tried to contact the responsible doctor - got a voicemail for a secretary who it turns out is on leave. Maybe some provision should be made that someone picks up the messages.
"Lacking something"
About: Kent & Canterbury Hospital Kent & Canterbury Hospital Canterbury CT1 3NG
Posted via nhs.uk
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