"Pre-op assessment"

About: Rotherham Hospital

First time pre op assessment for me and on entering the reception were greeted by smiling helpful receptionist. After being seated for only a couple of mins was taken by a staff member who explained stages of the procedure, happy I left this stage to sit not long enough for the seat to get warm, when out came Nurse a bundle of professional fun, just what you need in hospital who explained everything about my pre op. I left after giving blood knowing exactly what to expect. Well done. A Team, Dream Team you really are angels.

Story from NHS Choices

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Response from Samantha Robinson, Head of Patient Experience, The Rotherham NHS Foundation Trust

Hello my name is Samantha thank you for your post on patient opinion we really appreciate your positive comments. Your feedback and thanks will be passed on to the staff concerned. With best wishes

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