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Fab radiographer at breast screening

Posted By p4girl

"Fab radiographer at breast screening"

About: NHS Ayrshire & Arran / South West Scotland Breast Screening Centre

(as the patient),

Having had two less than positive experiences during mammograms at local hospital, it was with trepidation that I attended the routine screening appointment at the mobile van in Ayr's Asda car park.

I can't say how relieved I am to say that it was a totally positive experience, made very easy by a fab radiographer - Sheona.

She was informative, chatty and clearly excellent at her job. What I was dreading turned into something akin to a chat with a friend. She's an asset to the NHS. If only all radiographers were more like her!

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 24/08/2016 at 17:55
Published on Care Opinion on 25/08/2016 at 12:25

picture of Eunice Goodwin

Dear p4girl,

Breast screening is dear to my heart and it is so good to hear your experience was so good. I have passed your post to Sheona and the team and I am sure that you will have made Sheona's day. I also believe this post will help other's who may be anxious about attending too, so thank you so much for taking the time to share your story with us. I hope your result is as good as your experience,

best wishes,

Eunice

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