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A great credit to the N. H. S.

Posted By jeannieg

"A great credit to the N. H. S."

About: University Hospital Ayr / Ophthalmology

(as the patient),

I recently had to attend the Ophthalmology Dept for a cataract operation at University Hospital Ayr under Dr Varikkara's team. This is a professional informed caring courteous team through all the stages of cataract treatment A great credit to the N. H. S.

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 03/08/2016 at 17:47
Published on Care Opinion at 18:07

picture of Eunice Goodwin

Dear jeannieg,

Thank you so much, a lovely testament to the Ophthalmology Department and Dr Varikkara's team. I am sure they will be very pleased to hear your lovely post an do will be delighted to pass it on to them. Thank you so much for taking the time to post this on Patient Opinion. It is also wonderful that you will be seeing the benefit of your operation now.

Best wishes,

Eunice

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