"Bad communication"

I was given a place on an 8 week pain management course at Burnley, to help deal with my pain issues. 1 month prior to it starting I called & asked if I could remain in the system & be placed on a course at a later date. I was suffering with Hyperemesis in pregnancy, vomiting 20 plus times per day & barely able to get out of bed at times. I was in & out of hospital, have a toddler & there was no way I could drive, let alone sit through a course. This continued for 5 months, relaxed for 4 weeks & then returned...I am due to give birth in 15 days & it's been a very debilitating time. I was told I could remain in the system & so was shocked to receive a letter informing me I had FAILED to attend the first session & had been discharged from the service!

I had actually called well in advance & sorted this. It upset me that a copy of the letter had been forwarded to my GP, as it looked like I wasn't interested in helping my pain. I made 3 calls & was told someone would get back to me, which I chased. The calls were returned & voicemails left, as due to my illness I wasn't available, to which I returned the calls within the same day. This cat & mouse of missing each other has now resulted in no further contact. My request for a call was specific & the information o required spelt out. Could someone not send me a formal letter about my issue? They know how unwell I am, some days I don't see daylight. I'm in a position now where I'm anxious, out of the system, GP thinks I'm not serious about my pain & I have nowhere to go for help I need once my baby is born ' I'm fit & well again. I did my part & feel Burnley have let me down.