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No dignity in A & E

Story from nhs.uk

"No dignity in A & E"

About: Queen's Hospital (Romford)

I went to A & E on a Monday, I found no dignity or respect will they ever learn. They were willing to argue with a sick person. Don't learn from complaints, asked for second opinion as was not happy with doctor, was told to go to a different hospital.

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Responses

Response from Queen's Hospital 7 years ago
Queen's Hospital

Submitted on 12/08/2016 at 17:07
Published on nhs.uk on 13/08/2016 at 02:30

Thank you for providing us with your feedback regarding our Emergency Department at Queen’s hospital, I am sorry to hear the concerns that you have raised. If you would like to discuss your concerns further, you can contact our Patient Advice and Liaison Service, who will be happy to assist you in any way they can to try to resolve your concerns. The PALS team can be contacted on 01708 435 454, or by email PALS@bhrhospitals.nhs.uk.

Yours sincerely

Dr Nadeem Moghal

Medical Director

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