"Waiting at x-ray"

About: Medway Maritime Hospital / X-ray and Scans

(as a relative),

Trying to find out opening times for X-ray times nothing on the web site so had to call. got there 10 mins before opening. Waited 2 hr gave up in the end, the staff member was very unhelpful.

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Response from Medway Maritime Hospital

Thank you very much for your feedback on our Trust website. We agree that the current website is not as user-friendly as it could be, so we are currently working on the development of a new website to improve the patient experience. We are sorry about the service you received when you came to the X-Ray Department. If you could provide more information to our PALS Team we would be happy to look into this for you.


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