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excellent a&e service

Story from nhs.uk

"excellent a&e service"

About: Croydon University Hospital

Attended with my 94 year old mother n law who has dementia following a fall. Everyone was attentive, compassionate.Treated us both with respect, lots of information, care and dealt with quickly

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Response from Hilary Frayne, Head of Nursing for the Emergency Department, Croydon Health Services 7 years ago
Hilary Frayne
Head of Nursing for the Emergency Department,
Croydon Health Services

Submitted on 02/08/2016 at 10:54
Published on Care Opinion at 15:57

Dear Karen

Thank you for taking the time to let us know of your experience. I am very pleased that your felt we looked after your mother in law so well in A&E. I will ensure that your kind words are passed on to the teams involved in your care, as it is always nice to receive a compliment.

Kind regards

Hilary Frayne, Head of Nursing, Patient Experience & Quality

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