"More concerned about the staff than patient"

Appointments were changed and cancelled at short notice so no continuity as sometimes weeks between sessions (counselling). In the end no progress made just frustration.

Story from NHS Choices

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Response from Alfred Bean Hospital

Thank you for your comment. Unfortunately, we are unable to deal with the concerns you have raised as Humber NHS Foundation Trust does not provide counselling services at Alfred Bean Hospital. If you have a complaint about the treatment you have received, please contact your service provider directly. Thank you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful