"Just what i expects from Queens"

About: Queen's Hospital (Romford)

Uninterested & unhelpful staff , just passed from extension to extension with no sign of interest in helping you , then get a recording advising you that you cannot leave a message.i

Story from NHS Choices

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Response from Queen's Hospital

I am very sorry to read the concerns that you have raised regarding our Neurosurgery Department. If you would like to discuss your concerns further, you can contact our Patient Advice and Liaison Service, who will be happy to assist you in any way they can to try to resolve your concerns. The PALS team can be contacted on 01708 435 454, or by email PALS@bhrhospitals.nhs.uk.

Yours sincerely

Dr Nadeem Moghal

Medical Director

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful