"Friendly and helpful staff"

About: The Princess Royal Hospital (Telford)

The staff on ward 14 were amazing. Although things didn't go to plan at first I was kept informed as to what was going on and given plenty of information.

Everyone that I came into contact with during my stay were friendly and very helpful.

Although I was only in for 48 hours all the staff that I came into contact with before, during and after my surgery were so reassuring, which is what you need when you venture into the unknown and your a big baby like me.

Thank you all on ward 14.

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Story from NHS Choices

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Response from The Princess Royal Hospital

Thank you for taking the time to provide your feedback to us I am pleased to see that you were afforded the level of care that you would expect from our staff.

I hope by now you are fully recovered from your inpatient stay.

Kind Regards,

Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful