What could be improved
I tried to contact the hospital by phone to ascertain the opening times of the walk-in centre. No-one answered as it was a Sunday morning but there was no answer phone message either. In addition, I visited the website for the Trust and was unable to find any information. I actually had to drive round to the hospital to find the details of the opening hours on a notice board. As my mother was unwell and unable to drive herself I do not consider this to be an acceptable state of affairs. Please could you advise me what you intend to do to rectify this problem?
"I tried to contact the hospital ..."
About: Royal Victoria Hospital (Folkestone) (Folkestone) Royal Victoria Hospital (Folkestone) (Folkestone) Folkestone CT19 5BN
Posted via nhs.uk (as ),
- Story from
- nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››