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excellent standard of care

Story from nhs.uk

"excellent standard of care"

About: Russells Hall Hospital

My father has been staying at Russell Hall for a month from entering the hospital at A&E he has been treated with the dignity and respect you would expect to receive. I would like to thank all staff employed by the hospital for this experience.

A special thank you to ward B3 for their consistent approach and excellent standard of care. The one thing I observed was that at all levels you received a smile and a greeting.

Thank you all one again.

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Responses

Response from Russells Hall Hospital 7 years ago
Russells Hall Hospital

Submitted on 05/08/2016 at 21:42
Published on nhs.uk on 06/08/2016 at 02:30

Thank you for posting feedback about your father’s experience of A&E and ward B3. It is wonderful to hear how impressed you have been with the care your father has received throughout his stay. Treating patients with dignity is very important to us so we are pleased to hear that your father felt respected at all times. We have passed your kind comments onto the teams in both A&E and B3 and would like to wish your father all the best for the future.

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