"Impressed with the level of care"

About: St James's University Hospital

I visited this hospital for the first time. I saw a consultant and a number of nurses / practitioners in the breast unit. I was immensely impressed by the level of care given by all of the people I came into contact with. They were incredibly respectful and handled what my case with great sensitivity. I felt I shown respect and the process / procedure was explained incredibly well. This is an incredibly busy unit but very well organised

Story from NHS Choices

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Response from Leeds Teaching Hospitals

Dear HT,

Thank you for taking the time to write to us.

Your post is wonderful to read and I am extremely pleased that you had such a positive experience whilst in our care.

With kind regards

Senior Nurse
Patient Experience

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