"Fantastic staff"

About: Stepping Hill Hospital

I came into a&e today and the receptionist were very efficient, the nurses were beyond lovely and understanding. The doctor I saw was fantastic and unbeat and fully explained what they were doing and thinking. From somebody that is very afraid of needles the whole experience was the best it possibly could be. Thank you for helping me today and putting my mind at ease. We waitied about 2 hours to be seen and blood results were in within 1.5 hours. They were even were giving out free ice lollies so we could stay cool. Thank you

More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Stepping Hill Hospital

Thank you for your comments which I have shared with the Emergency Department team.

I am pleased to hear that we were able to put your mind at ease and hope that you enjoyed your ice lolly!

Kind regards

Patient and Customer Services Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful