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Care Opinion

Treated like royalty

Story from nhs.uk

"Treated like royalty"

About: Blackpool Victoria Hospital

I cannot thank the staff enough. From being admitted, meeting with the nurse, informative and brilliant meeting with the charming anesthetist, discussion with the lovely consultant right through to surgery, recovery and brilliant aftercare, I could not have had better care anywhere.

We are blessed to have such kind, caring and professional staff.

You are a credit to the Vic, the NHS and your profession.

Back home now and glad it's all over!

Thanks guys x

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Responses

Response from Eleanor Walsh, Head of Patient Experience, Blackpool Teaching Hospitals NHS Foundation Trust 7 years ago
Eleanor Walsh
Head of Patient Experience,
Blackpool Teaching Hospitals NHS Foundation Trust

Submitted on 10/08/2016 at 10:05
Published on Care Opinion at 10:59

picture of Eleanor Walsh

Thank you for your kind comments about the treatment you received at Blackpool Victoria Hospital recently.

I am so pleased that all the staff you encountered made you feel reassured, well looked after and informed about your care. I will personally ensure that your kind feedback is passed onto them all and I am sure they will be delighted to hear that you had such a positive experience overall. I am pleased to hear you are back at home now making a good recovery.

With all the very best for the future.

Andrew Heath

Head of Patient Experience

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