"Outstanding service"

About: Accrington Victoria Hospital

Visited the minor injuries here following accidental scald with boiling water. Couldn't have asked for better or more efficient care. From reception to triage and treatment by a lovely nurse practitioner they couldn't have been nicer or more sympathetic. In and out and home again with a dressing on my burns in about an hour. Absolutely first rate please don't let us lose this service!

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Response from Accrington Victoria Hospital

Dear Annie

Many thanks for your feedback on your experience of the Minor Injuries Unit at Accrington Victoria Hospital and thank you for taking the time to do so.

I do hope you are recovering well following your accident.

I am so pleased that you experienced such sympathetic and efficient care from the team.

I will ensure your comments are passed onto them and I am sure they will be delighted to receive such lovely feedback.

Many thanks again for commenting and Best Wishes

Helen Ritchie

Senior Patient Experience Facilitator

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