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The service my daughter received was outstanding

Posted By Andqt4

"The service my daughter received was outstanding"

About: Specialist Nursing Services / Special needs dental service/Community Dental Service

(as a staff member posting for a carer/relative),

The dentist, Wendy was able to gain my daughters trust that she wasn't scared.

My daughter said "I was happy because they didn't hurt me because I thought they didn't"

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Responses

Response from Alexandra Hobson, Business Manager, Salaried Dental, Community Health Services 7 years ago
Alexandra Hobson
Business Manager, Salaried Dental,
Community Health Services

Submitted on 21/07/2016 at 10:48
Published on Care Opinion at 11:10

Thank you for your lovely comments regarding your daughters visits to Strelley Dental Department.

Gaining a patients trust is vital in ensuring care can be delivered successfully and for building confidence for future visits.

Your experience with Wendy and the team sounds like it has helped to do just that.

Thanks again

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