"Cataract surgery."

About: Queen Victoria Hospital (East Grinstead)

From the moment i reported to theatre reception in the morning to the moment i left a few hours later i was treated extremely well and put at ease by all members of the nursing staff and surgical team. All the team were friendly whilst remaining professional.

Everything was explained to me and as a result i underwent the procedure in a relaxed and calm manner.

I feel very fortunate to have such a great facility on my doorstep. Thank you Queen Vic.....

Story from NHS Choices

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Response from Queen Victoria Hospital

Dear Musettiuk

Thank you for your positive feedback.

Delivering a excellent patient experience is the key objective of the trust, therefore comments such as yours are greatly appreciated.

Please be assured that your posting has been read by our theatre and Corneoplastics teams.

Once again thank you for sharing your experience and I wish you all the very best with your continued recovery.

Kind regards,

Nicolle Ferguson, Patient Experience Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful