This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"My short stay as a day patient"

About: Medway Maritime Hospital

I was admitted as a day patient in the Pre-Op Care Unit on 18th July for the afternoon list.

I was looked after very well and advised every step of the way as to what was going on. Unfortunately the morning surgery over ran due to unforeseen circumstance, but they still managed to do my procedure at 4.30. It felt best by nursing staff and myself to stay overnight. I was looked after extremely well, with plenty of observations, food and refreshment and even some toiletries (as I had not come prepared for an overnight stay) The staff were extremely helpful, understanding and kind and made time for all their patients. I also could not fault the cleanliness of both the POCU and Sunderland Day Cas Unit.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Medway Maritime Hospital 7 years ago
Medway Maritime Hospital
Submitted on 26/09/2016 at 12:40
Published on nhs.uk on 27/09/2016 at 02:31


Thank you very much for your comments; we are pleased that you were happy with your care but would like to apologise of the delay you experienced on the day.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k