About: Queen's Hospital (Romford)

Useless and never pick up the phone in the blood test department

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Story from NHS Choices

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Response from Queen's Hospital

I am sorry to hear the concerns that you have raised. Please contact our Patient Advice and Liaison Service, who can try to assist you in getting through to the Phlebotomy Department. The PALS team can be contacted on 01708 435 454, or by email PALS@bhrhospitals.nhs.uk.

Yours Sincerely

Kathryn Halford

Chief Nurse

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