"Badly twisted ankle"

About: Manchester Royal Infirmary

I had hurt my ankle really badly and couldnt move it so i visited the a&e department and the staff were super nice within ten minutes of arriving i was seen by a nurse who sent me for x-rays the doctors and nurses are absolutely amazing. Made me feel at ease being really friendly and always smiling and making sure i was comfortable all in all i was seen and home with 3 hours i could not thank the doctors an nurses at this hospital enough absolutely amazing!!! I left the hospital in alot less pain than when i arrived

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Response from Patient Experience Team, Manchester University NHS Foundation Trust

Thank you for taking the time to post your kind comment on the NHS Choices website. We were very pleased to read that you had a positive experience in the Accident and Emergency Department at Manchester Royal Infirmary. We were especially pleased that you were seen in a timely manner and that you found our staff to be friendly and reassuring whilst providing your care. It is always good to receive feedback which highlights the hard work of our staff. We will pass your feedback on to the Operational Manager of the Accident and Emergency Department so that it can be shared with the wider team.