"His are pathetic"

I have wen up to accident

And emergency and waited 10 min to get seen such is good when I went in with my problems and thay saw I couldn't barely balk thay told me to to phone hns 24 really I'm in the hospital why can't you see me now what is someone on a phone gonna know what pain I am in when I phoned they pretty much told me to take pain killers and get on with it really what do I pay tax for if all your gonna do is tell me to get on with it hns are a joke you really need to improve your service I'm furious