"ANOTHER wastage appointment"

About: Royal Orthopaedic Hospital

So I visited the Royal Orthopaedic Hospital again today and after waiting 1hr 30 mins, the consultant had no idea why I was there and asked who made the appointment. This is the third time I have visited and completely wasted my time.

The emails address for PALS does not even work.

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Response from Sally Xerri-Brooks, Head of Communications, Communications, Royal Orthopaedic Hospital NHS Foundation Trust

I'm really sorry to hear about your experience. It sounds very frustrating. I would suggest you call PALS on 0121 685 4128 or email them on roh-tr.pals@nhs.net or if that doesn't work, forward your email to me on roh.comms@nhs.net and I will ensure someone handles it.

With best wishes

Sally Xerri-Brooks

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