"1st class MRI Department"

About: Queen's Hospital, Burton Upon Trent

I had to visit the MRI department for a brain scan. For unforeseen reasons it couldn't be done on that day, but every effort was made to contact another hospital to find out if a previous implant had metal in it or not. The consultant was beyond nice and helpful and is an incredible asset to the hospital. Every patient I saw was treated with the utmost respect.

Story from NHS Choices

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Response from Queen's Hospital, Burton Upon Trent

Dear Ms Waller

Thank you for taking the time to share your compliments regarding your positive patient experience when you attended the MRI & Neurology departments here at the Trust.

We are very pleased to read that the care and treatment you received exceeded your expectations, please be assured your feedback has been shared and will be much appreciated by all of the staff.

Many thanks

PALS Office

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful