"Staff fantastic from the time we entered"

Staff fantastic from the time we entered Dolphin ward.

All special needs met and disability awareness expertise obvious.

Very anxious child with learning difficulties was helped to have a blood test in record speed and without trauma for child or parent.

Special and untold praise for Jane nursery manager and Helen for obtaining the sample with superb skill.

This is a centre of excellence and should be congratulated and praised by all.

I am myself a senior nurse and recognise expert practice when I see it.

Thank you all on behalf of my son.