"they don’t appear to have listened"

About: Specialist services / Paediatric speech and language therapy

(as a parent/guardian),

I have received a letter following my son’s assessment last April but the letter is a load of rubbish. It says that my other children were late talkers, suggesting that my youngest son’s problems are perhaps something that runs in the family but this is not true. I have no idea what they have based this on. There were others things I spoke to them about, about my son’s problems but none of these things have been mentioned in the letter, they don’t appear to have listened to anything I have told them.

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Response from Vanessa Briscoe, Divisional General Manager - Specialist Services, Health Partnerships - Nottinghamshire Healthcare

Thank you for taking the time to give us your feedback and I am sorry that you are not happy with the response you received from the Speech and Language department. please contact Sophy Parkin General Manager 0115 9529485 and she will deal with your concerns.

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