"My mum had been returned from ..."

About: Northern General Hospital

(as a relative),

What could be improved

My mum had been returned from her op to the ward. two hours after i visited she wasnt allowed out of bed but not given her glasses. so couldnt see. At 230 i asked for help to put her in her nightie but they said theyd come and help but they still hadnt come at 330 but i thought they would have made her decent for next visiting but no she had to see visitors in a backless gown . She wouldnt complain its not in her nature. At 930 i rang and theyd just helped her. Come on i know were all busy in our job but people should be made comfy.

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Response from Northern General Hospital

Thank you for bringing this to our attention, we appreicate you taking the time to comment.

We would like to look into this matter further for you, in order to do so we will need further information, please contact our patient services team on 0114 271 2400 or alternatively email at PST@sth.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful