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"Excellent care on Ward 20 Day Surgery"

About: Airedale General Hospital

Outstanding care throughout my stay. Welcomed to my room on arrival and promptly admitted by my named nurse. Excellent explanation provided of the procedure. I was very anxious and Gwyneth provided excellent reassurance including remaining with me in the anaesthetic room. The ODP Graham also provided excellent reassurance during induction. All staff showed outstanding care and compassion as well demonstrating appropriate consideration of my dignity and respect. My surgeon Miss Whitaker provided clear and concise explanation of the procedure and instilled great confidence. Despite it not being the easiest of procedures, Miss Whitaker was successful in completing the procedure via key hole surgery which meant I was able to go home the same day rather than face a longer stay in hospital. I couldn't recommend this hospital and particular this ward more highly.

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Responses

Response from Airedale General Hospital 7 years ago
Airedale General Hospital
Submitted on 28/07/2016 at 10:03
Published on nhs.uk on 29/07/2016 at 02:32


Many thanks for sharing your positive experience.

We are so pleased that you felt so supported by staff and that you received a high standard of care and treatment.

Your comments have been shared with the ward team.

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