"Receptionist need training"

About: The Whittington Hospital

The receptions are rude and unhelpful. I spoke to 3 receptionists today (10am 13th July) and they either ignored me, turned me away or gave me false information. I know the NHS is struggling but why hire people that clearly have no personal experience as a receptionist? Im not one to complain but felt this needed to be said.

Story from NHS Choices

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Response from The Whittington Hospital

Thank you for taking the time to tell us about your experience with our reception team. We will raise your concerns with our reception team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful