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excellent, insightful support

Story from nhs.uk

"excellent, insightful support"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult Mental Health Services - Community (City)

I accompanied a friend to see the crisis team at Highbury House. The response and support they received was excellent and insightful.

They were utterly non judgmental, practical and offered exactly the right things at the right time and my friend is well on the way to recovery.

I can only say thankyou.,

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Responses

Response from Ruth Gadd, Operational Manager-Mid-Notts and Bassetlaw, Millbrook Mental Health Unit, Nottinghamshire Healthcare NHS Foundation Trust 7 years ago
Ruth Gadd
Operational Manager-Mid-Notts and Bassetlaw, Millbrook Mental Health Unit,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 27/07/2016 at 10:01
Published on Care Opinion at 10:52

Thank you for taking the time to write your posting on patient opinion, all feedback is valued and welcomed.

I am delighted that your experience was so positive for your friend and yourself and I'm pleased to hear that your friend is well on the way to recovery, it seems that the response you both experienced was timely, effective and person centred.

I will make sure that I share your feedback to all staff involved.

Once again thank you for sharing your story.


Kind regards

Ruth

Ruth Gadd
Service Manager Crisis Teams City & County South
Highbury Hospital
tel 0115 9691300 ex 12318
ruth.gadd@nottshc.nhs.uk
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