"Excellent care"

About: The Tunbridge Wells Hospital

Thank you to all the doctors, nurses and front-line clinical staff for excellent care in the short stay surgery unit; despite being very busy they were all approachable, reassuring and professional. The facilities for patients are very good and were clean and well kept. It's just a shame that the rooms where the clinical staff have to meet patients for pre-op assessments have not had has much forethought in their design as they were small and windowless- not so good for the staff who have to work in them.

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Response from The Tunbridge Wells Hospital

Thank you for your kind comments about the care you received in the short stay surgery unit.

We're sorry for the delay in responding but can assure you that we pass on all feedback left on NHS Choices.

We appreciate your observations about the consultation rooms and have shared this with our Estates and Facilities Team.

With kind regards, The PALS Team.

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