"Terrible location and poor care"

Getting to Buckland Hospital is quite difficult as the local transport services are not very frequent and have limited routes. The building is modern from the outside but when you get inside it is difficult to find your way around. I found the staff quite rude (perhaps some training is required from the excellent staff at Deal Hospital ?). My appointment was with the Urology Dept and I arrived promptly but even though the waiting room was empty I waited almost 40 minutes over my given appointment time. Not impressed.