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Excellent care at Glasgow Royal Infirmary A&E Department

Posted By Glasgow49

"Excellent care at Glasgow Royal Infirmary A&E Department"

About: Glasgow Royal Infirmary / Accident & Emergency

(as the patient),

I had an episode of chest pain on Sunday and attended A&E in the early evening, fantastic response from all staff involved from receptionist, All of the Nurses, Doctor, radiology team and porters involved were brilliant. very professional, knowledgeable, empathetic, and really caring despite being blindingly busy. Keep up the good work its great to know Glasgow is in safe hands

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 7 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 12/07/2016 at 10:37
Published on Care Opinion at 11:12

Dear Glasgow49

Thank you for taking the time to post on Patient Opinion. I am pleased to hear that you were happy with the care you received from all of the staff that you came into contact with in our A&E department in Glasgow Royal Infirmary. I will ensure your kind words are passed on to the staff.

I hope you are now on the road to recovery.

Best wishes
Lisa

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