"unpleasant experience"

About: West Suffolk Hospital West Suffolk Hospital Bury St. Edmunds IP33 2QZ

Posted via nhs.uk 7 years ago

Was seen in clinic, doctor was very abrupt and rude to me. Left the hospital feeling very upset and disappointed in the way I had been spoken too.I have contacted PALS and still awaiting response to my complaint.

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West Suffolk Hospital

Submitted on 10/08/2016 at 13:21

Published on nhs.uk on 11/08/2016 at 02:31

Thank you for taking the time to leave this post and please accept our sincerest apologies for the delay in responding to it.
We're really sorry to hear you've had such an unsatisfactory experience and hope that you have now had a response from the PALs team, but please do get in touch if you haven't.

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