My appointment was originally for Saturday, but was moved to Monday, 4th July at 11.15. We arrived to be told that there were few seats left, and that a delay of 1 - 1.5 hours was expected. We found a seat. At about 1pm the name of the consultant I was to see was erased from the notice board, but I was assured that "I would be seen". At 2.15pm a last ditch enquiry sent the receptionist into the mysterious hinterland and I was seen, but not by the consultant I had the appointment with originally. The outcome was fair, but did not include the possibility of laser treatment, which my GP had suggested was a possibility. Why does the NHS treat people in this way? It is surely not beyond good administration to match consultant availability with the time devoted to each patient, thus giving a reasonable flow of people through the clinic. This is 2016, not the 1950's. People deserve better.
"eye clinic 4th July"
About: Leicester Royal Infirmary Leicester Royal Infirmary Leicester LE1 5WW
Posted via nhs.uk
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