"Trip to A@E , follow up and staff unhelpfulness"
About: Weston General Hospital Weston General Hospital Weston-Super-Mare BS23 4TQ
Posted by Anonymous
Called 111 on Sunday , after 2/3 hrs had a call from a health professional , 6 hrs later the doctor came , called an ambulance to arrive within in 1 hr , arrived 4 hrs later ! Staff at A&E were uncommunicative , no one apart from one doctor introduced themselves , not even someone who appeared to be a consultant . Nurses barely spoke to us . Following tests I was issued with a prescription , we have finally found a pharmacy to dispense it , the hospital pharmacy has the item but won't dispense it as it is on a night prescription , A@E refuse to issue a day prescription without seeing me and waiting for yet hours more . Repeated phone calls have got us nowhere , none of the staff care at all . The last doctor I saw said if I am still in pain after a day or two return and I will be seen at once , seems highly unlikely when they can't even be bothered to issue adequate prescriptions