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Outstanding treatment

Story from nhs.uk

"Outstanding treatment"

About: Royal Derby Hospital

I had to go in as an outpatient for a routine operation and I had a panic attack in the theatre. The surgical team were outstanding. If I had to be left due to them having to carry out their work someone else took their place. They took time to address my fears and helped me to calm down.

Thank you all

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Responses

Response from Royal Derby Hospital 7 years ago
Royal Derby Hospital

Submitted on 18/07/2016 at 17:19
Published on nhs.uk on 19/07/2016 at 02:30

Good afternoon,

Thank you for your positive comments regarding your recent attendance at the Royal Derby Hospital.

We will make sure that your compliment is passed to the surgical management team, as well senior managers for this area.

We hope you are recovering well.

Kind regards

The Patient Advice and Liaison Services Team

Derby Teaching Hospitals NHS Foundation Trust

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