Having been asked to attend a review appointment after having been at seen at the Royal Berks 12 days ago (originally advised should be seen in 4 to 5 days but no appointment arrived ).
We waited 4.5 hours to be seen, my appointment being 1.30pm.
It is the most ludicrous system where you have review appointments in a Casualty department. There should be a separate clinic for these reviews.
I feel you need to have a serious look at this matter. You most certainly are not treating patients with dignity and respect and definitely are not giving a five star service that you are claiming.
"Disgraceful system"
About: King Edward Vii Hospital (Windsor) King Edward Vii Hospital (Windsor) Windsor SL4 3DP
Posted via nhs.uk
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