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"Short stay unit"

Would give you 10 stars if I could! I came yesterday for surgery. I was very nervous and apprehensive about my stay as have never been under a general anesthesia before. The staff were absolutely fantastic, the nurse's looking after me, doctors, anesthetist, surgeon and all the trainees are a credit to the team at this hospital. I was very anxious about my dignity due to the nature of my problem/prep for the surgery, but everyone whom delt with me made the experience (although not a pleasant procedure!) a respectable and dignified one. I was kept up to date at all times and never felt in the dark about any of the decisions or information given to me. I could see that the staff on shift between 12pm-9pm (30/06/16) we're working together beautifully. I'd like to thank them very much for making my stay so comfortable and welcoming, your all a credit. Thankyou!

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Responses

Response from Heatherwood Hospital 7 years ago
Heatherwood Hospital
Submitted on 08/07/2016 at 16:39
Published on nhs.uk on 09/07/2016 at 02:30


Dear Lfvincent

Thank you for taking the time to leave your feedback.

We are so lucky to have a great team working together at Heatherwood to care for their patients in the way you have described.

They will be delighted with your comments.

Thank you for thinking of us

Kind Regards

Claire Marshall

Head of Patient Experience

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