Why would you book a person at 8:20am when the staff comes at 9:00am? And to top that, I had to hold my wee while waiting for the staff to arrive because my scan needs a full bladder. Very efficient indeed.

More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from East Northants Outpatient Department

We apologise for your inconvenience and would like to offer assurance that we would not routinely ask patients to arrive before there is a member of staff on duty to undertake their scan. If you would like us to investigate this further please contact me on 01536 492491.

Tracy Reid

General Manager – Clinical Support Business Unit

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful